Privacy Policy

Murphys Creek Theatre
Effective Date: 10/22/2025

Protecting your privacy is important to us. This Privacy Policy explains how Murphys Creek Theatre collects, uses, shares, and protects your personal information when you use our website, purchase tickets, subscribe to communications, or interact with us online or in person. By using our website or services, you agree to the practices described in this policy.

Information You Provide Voluntarily

We collect personal information that you provide directly to us, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Billing and payment information (processed securely through third-party providers)

  • Mailing address (if provided for ticketing, donations, or communications)

  • Optional demographic information (such as ZIP code or age group)

This information may be collected when you:

  • Purchase tickets or merchandise

  • Make a donation

  • Subscribe to our newsletter

  • Fill out a contact form or survey

  • Participate in an event or promotion

Information Collected Automatically

When you visit our website, our systems and third-party tools automatically collect certain data, including:

  • IP address

  • Browser type, version, and device information

  • Referring website URLs and pages visited

  • Time and date of access

  • General geolocation data (not precise)

This information is collected primarily through cookies, analytics tools, and pixels.

How We Collect Information

We use several tools and service providers that collect information on our behalf:

  • Squarespace – Our website platform, which collects basic web analytics and form submission data.

  • Google Analytics – Provides aggregated analytics on website traffic and visitor behavior.

  • Meta Pixel (Facebook and Instagram) – Tracks engagement with our site and supports advertising effectiveness and retargeting campaigns.

  • Ticketing and email marketing platforms – Used for event registration, ticket purchases, and communication management.

  • Newsletter sign-up forms and contact forms – Collects information directly submitted by users.

These providers may use cookies, pixels, or similar technologies to collect and process data about your activity on our website.

How We Use Information

We use personal and usage information to:

  • Process ticket purchases, donations, and subscriptions

  • Communicate with you about upcoming events, programs, and promotions

  • Improve website performance and user experience

  • Measure and improve marketing effectiveness

  • Respond to customer inquiries and support requests

  • Comply with legal obligations and maintain security

Sharing of Information

We do not sell, rent, or lease personal information.

We may share your information with:

  • Trusted service providers such as Squarespace, Google, Meta, payment processors, and email marketing platforms

  • Third-party vendors assisting with event registration, ticketing, or communications

  • Legal authorities when required by law or to protect our legal rights or the safety of others

All service providers are contractually required to protect your information and use it only for authorized purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, measure site performance, and support our marketing efforts. These include:

  • Essential cookies to enable site functionality (e.g., ticketing and navigation)

  • Analytical cookies via Squarespace and Google Analytics to understand site usage

  • Marketing cookies via Meta Pixel and Google Ads to measure and optimize advertising

You can control or disable cookies through your browser settings. However, some site features may not function properly if cookies are disabled.

To learn more about how Google uses data, visit https://policies.google.com/technologies/partner-sites.
To manage your Meta (Facebook/Instagram) ad preferences, visit https://www.facebook.com/adpreferences.

Third-Party Plugins and Embedded Content

Our website may include plugins, widgets, or embedded content from third parties (such as ticketing services, newsletters, and social media platforms). These third parties may collect data about your interaction with their content. By interacting with these features, you agree to the data practices of those providers.

We encourage you to review the privacy policies of these third-party providers for more information about how they handle your data.

Marketing and Retargeting

We may use tracking data from Google Analytics and Meta Pixel to support advertising and retargeting campaigns that promote our events. You can opt out of such tracking by:

  • Adjusting your browser privacy settings

  • Using Google’s Ads Settings (https://adssettings.google.com)

  • Adjusting Meta ad preferences

Your Privacy Rights

Depending on your location, including California, you may have the following rights under CCPA/CPRA and other applicable laws:

  • Right to know what data we collect and how we use it

  • Right to request deletion of your data (subject to legal exceptions)

  • Right to correct inaccurate data

  • Right to opt out of the sale or sharing of personal information (we do not sell data)

  • Right to non-discrimination for exercising privacy rights

To exercise these rights, please contact us at info@murphyscreektheatre.org or call (209) 728-8422. We may verify your identity before fulfilling your request.

Data Retention

We retain personal information for as long as necessary to:

  • Fulfill the purpose for which it was collected

  • Comply with legal and tax obligations

  • Maintain donation and ticketing records

Aggregated, non-identifiable data may be retained for analysis and reporting.

Security

We use appropriate technical and organizational measures to protect your personal information, including:

  • SSL encryption for online transactions

  • Secure payment processing through trusted third parties

  • Restricted internal access to personal data

No system is completely secure, but we take reasonable steps to minimize risk.

Children’s Privacy

We do not knowingly collect personal information from children under 13. If we become aware that information has been collected from a child without parental consent, we will delete it promptly.

Email Communications

If you subscribe to our email list, we may send you updates, event announcements, and marketing communications. You can opt out at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

External Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly. If we make significant changes, we may also notify you by email or by posting a prominent notice on our site.

Contact Information

Murphys Creek Theatre
P.O. Box 603
Murphys, CA 95247
Venue: 580 S. Algiers St., Murphys, CA 95247
Email: info@murphyscreektheatre.org
Phone: (209) 728-8422

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the information above.